Your Doctor Program, L.P. Services for Payers and Employers

Why is our service important?  Duplication of tests, avoidable emergency room visits for primary care issues, lack of care coordination, and lack of medication reconciliation are costly for payers and employers.    We can reduce costs using our medical home model and by getting physicians involved in evidence-based care, quality improvement program and assuring that all of the doctors are on the same page for patient.  

 

What is our service? The Your Doctor Program, L.P. has developed a one day implementation program for a payer’s physician network to implement evidence based practice and processes to improve communication both within the hospital and among ambulatory physicians.  

 

To accomplish this we use a tool called the Quality Health Record (QHR), a communication tool for patients and doctors.  Key elements of the QHR are:

• Protocol customization by physician based on national guidelines
• On-demand “curbside consultation” to specialists for disease management (pharmacy, radiology, pathology, psychiatry, cardiology, endocrinology and others based on need)
• Live interactive telemedicine to specialists
• Specific patient goals based on both national guidelines and physician preferences
• Secure messaging among physicians for outcomes collection and future peer review
• Patient risk factor data recorded at the time of care delivery by disease state for adjusting patient outcomes
• Reconciliation of treatment plans and medications among treating physicians
• Outcomes follow-up information from patients on quality of care and their understanding of treatment plan

 

How do we overcome the physician barriers to engagement in quality improvement?  We have established a practice-based continuing education program focused on quality improvement using Pay for Performance and Peer Review. 

 

Physician barrier	YDP-MHS method to overcome the barrier
“I practice differently”	Physicians document their treatment preferences and use telespecialists.
“My patients are sicker”	Physicians collect risk factors as part of the care reconciliation process.
“I don’t believe the data”	Physicians and their staff collect the data.
“It takes two for an outcome”	We collect patient adherence data and monitor prescription rates.
“No one pays me to do this”	We have business model for Pay for Performance and care coordination.